How long does it take for my order to arrive?
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If it is a general item, usually we have all items in stock. If this is the case it will ship in 3 - 5 business days. If you have ordered a Hydroponic Systems Growing Cabinet, this will be built for you and will take 2-3 weeks to ship out. Depending on where you are located in the country, you can expect any purchase to arrive in roughly one week.
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How easy are your systems to use and setup ?
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Very easy, we do all the hard work for you!! Every item is individually labeled with numbers to help guide you through the quick setup process. Everything is pre-built and safely packed for shipping. It takes the average adult about 20 minutes to setup. If you need additional help your purchase comes with an instructional video, and phone support. All you need to do is add water and seeds.
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How secure is my personal information, and is it shipped discretely?
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Very secure. The privacy of our customers is our number one priority. We take EXTREME measures to ensure your information is kept complete CONFIDENTIAL. Your item will be shipped with no identifying labels of any kind.
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How much power do these units draw and will I have power spikes ?
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They draw about the same amount of power as a refrigerator ($20 a month on average). If your looking to save costs on electricity and reduce the possibility of power spikes then replace your normal incandescent lights with compact fluorescents which draw much less power.
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How much plant weight can I grow with your system in a year?
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You can grow roughly 15lbs of plant matter yearly with each "Caddy" unit. You can grow roughly 9lbs of plant matter with each "Mini Caddy unit". These figures are based on a 400 watt lighting system and following the instructions for recommended feeding and flowering cycles.
Of course there are many variables such as if your starting from seeds, whether your growing tomatoes, peppers, basil, etc. Basically....A LOT!!!
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Do your systems produce much noise or allow for light leakage?
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Both the "Caddy" and "Mini-Caddy" contain powerful fans to keep the lighting systems cool. These fans are about as loud as a low level air conditioner. They are not loud or noticeable unless you place your ear up to the fan exhaust. On all our systems there is virtually no light leakage, with the exception of the "Mini-Caddy" on which there is light leakage on either side of the unit. This is unavoidable due to the high cooling requirements, and small size of the system.
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I'm a new grower, is phone support available if I need help?
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Yes, you can call our TOLL FREE # 1.888.GROW.BOX begin_of_the_skype_highlighting 1.888.GROW.BOX end_of_the_skype_highlighting for full phone support 9am-7pm EST (M-F). We want you to be happy and have GREAT success. If you need help, don't hesitate to ask an expert!
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Are there any special room temperature requirements?
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Temperature range is 30F-94F.
Almost if not all our competitions grow boxes run very hot and are generally around 18-30F above room temperature inside their systems.
With our innovative inline cooling the inside temperature of the grow cab never gets above 5F above room temperature. Therefore it is safe to run your grow box up to 94 F. Any higher ambient room temperatures could cause damage to your plants depending on what species your growing. However keep in mind that for most grow boxes you need to keep the room temp below 68F to keep from frying plants, so this is one of our many advantages over the competition!
When it comes to cold weather just turn each fan off independently to reach your desired internal temperature.
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What sized closet can the Mini Cool Cab or Mini Caddy be used in?
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The ambient room temperature for the Mini Cool cab or Mini Caddy can not exceed 95 degrees F. There is a 6 degree F rise in the Mini Caddy, meaning if the outside temperature is 95 degrees F then the inside Mini Caddy the temperature is 101 degree F. ( The Caddy has a 5 degree F rise) Our thermal shut-off switch is set for 105 degrees F (shuts down the lighting). There are many factors that determine the minimum size of the closet/room that you can put the Mini Cool Cab or Mini Caddy in. Heat dissipation of the enclosure (closet/room) material, volume, air flow etc. Remember, as the Caddy or Mini Caddy runs with it's lights on, it is generating heat that is exhausted out.
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Can I Use A 600 Or 1000w Light In My Sunlight Shed?
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You should not use a 600 or 1000w light for a few reasons.
1.) It will cause overheating and possibly kill your plants
2.) You will get more out of a 400w light than a 600/1000 since the 400w light can be one inch from your plant growing tips, instead of 10-15" with a 600/1000w bulb. The reason being with a 400w light the glass is cool to the touch, and the closer the light it's exponential how much brighter the bulb actually is.
3.) It pulls less power
4.) It's already overkill for the interior space of your unit.
5.) replacement bulbs are cheaper
Trust us, we'd love to offer a 600 or 1000w system since it would be higher sale prices, but realistically it's not worthwhile, and we want you to be happy and have success.
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My Plants Look Sick What Do I Do?
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9 times out of 10 plant sickness is due to extreme abuse from not following the directions. There is a video in the video media section that covers a range of topics from insects to pH levels.
Remember your pH should be 6.5-7.0 and you should be following the directions with regards to the nutrients.
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